All tickets are non-refundable, but may be transferable. Please bring a physical ticket or use the will call name at the door for entry. Refunds are not permitted, but tickets may be transferred to another guest to attend the same event. If an event has passed and you did not use your ticket, then the option to transfer is not available. Refunds will only be permitted within 24 hours of ticket purchases. Please send us an email for more information by visiting the contact page.
There are no assigned or reserve seating at our events. Seating is at a first-come-first-serve basis. Please note patrons do not have a guaranteed seat at our events if they arrive late. The YAO reserves the right to sell additional tickets to fill seats at the start of an event. We highly advise patrons to plan ahead. High and/or full capacity concerts take place in September, October, and December.
All merchandise items can be returned within 3 days of purchase. Items which have been damaged and/or used will not be refunded. Please send us an email for more information by visiting the contact page.